A crowd of over 375 engaged ESSMA delegates came together to share ideas, learn best practices and network at the fifth annual ESSMA Summit in Porto at Estádio do Dragão. Organised by the European Stadium & Safety Management Association (ESSMA), in partnership with ECA and European Leagues, this must-attend stadium industry event could welcome representatives of clubs, stadiums, leagues, federations amongst others.

ESSMA interviewed Carlos Carvalho, he’s in charge of the Operations Department at Estádio do Dragão. Furthermore, he’s the Security Manager at FC Porto.

ESSMA interviewed Mafalda Magalhães, FC Porto’s Museum Director. Her daily tasks involve coordinating all the departments and, together with a work team, performing the operational management of FC Porto’s Museum.

ESSMA interviewed Teresa Santos, Quality & Environment Manager at FC Porto about sustainability at Estádio do Dragão. Together with her colleagues, they monitor the energy and water consumption as well as control legislation on a daily basis. Furthermore, they plan and monitor actions and provide continuous training in social responsibility and environment areas in order to change the club’s behaviour and act responsibly.

ESSMA interviewed Bas Schnater, Fan Engagement & CRM Coordinator at AZ Alkmaar, about CRM, fan engagement and data gathering.

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